All support questions regarding Xbox and Playstation please contact firstname.lastname@example.org
Are you having issues? Oh dear Let’s fix it right away! Send us a mail with a descirption of your problem and anything that you feel might help us understand it and solve it for you (screenshots etc.) Address is: email@example.com
A: The Screenshots were taken on an iPad 3. For optimization reasons the game needed to look simpler on iPhone 3GS, iPhone 4, iPod Touch 4 and iPad 1 than the newer devices. The gameplay doesn’t differ however!
A: We are proud to say that we have released ”Unmechanical Extended”, an updated version of the original game with an additional short story, and to add to that proudness its out not only on PC, XboxONE, PS3 & PS4, its also finally out on Linux and Mac.
A: We are portraying the story via ingame events and the environment in Unmechanical. We as developers do have our vision of what the story is, but this way of presenting a games story inevitably will lead to different interpretations. Who’s to say yours is wrong?
A: We released Unmechanical Extended now and It depends a lot on how well the game fares saleswise, but we do have more cool ideas for DLC already!
A: You might either have moved your Documents folder to a non-standard location, or have unsupported characters in your Documents path (for example å, ä, ö), both cases are unsupported by the Unreal engine, hence it can’t save or load. To get around this issue, browse your way to your installation folder and \Binaries\Win32 where you can find UDK.exe, launch that directly instead.
A: Send us your logfile and we’ll take a look at what might’ve caused the crash. It can be located in Documents\My Games\Unmechanical\UDKGame\Logs, called Launch.log.
A: Tell us what happened when you were playing and what seems to be wrong, together with your save files and we’ll take a look at them if needed. You can find your save files in Documents\My Games\Unmechanical\SavedElements, put them in a zip or rar file and send them our way.
Minimun system requirements for the iPhone and iPad versions:
- iPad 1 or newer
- iPhone 3GS or newer
- iPod Touch 3 or newer
Minimun system requirements for the PC version:
- OS:Windows XP SP3 or newer
- Processor:2.0+ GHz or equivalent processor
- Memory:2 GB RAM
- Graphics:SM3-compatible video card
- Hard Drive:1 GB HD space
- Sound:DirectX compatible sound card
We’ve had issues with the game not working properly on Intel HD Graphics Family of graphics-cards. The game often crashes when playing using these cards, even though their specifications match our requirements. It might be due to out-of-date drivers, but that might also unfortunately not help, so if you’re equipped with one of these we can’t currently guarantee a smooth playing experience. We’re looking into solving this